FAQs

All year, 7 days a week 7.30am – 9pm, excluding May & June 8am-8pm

Yes. Your late arrival information will be on the outside of the reception door, with a map and information.

If you have a room booked, your key will be inside your room.

If you have booked a site for your campervan, this will be indicated on the map.

If you have not booked, please check the availability map for a campervan site, proceed to that site and see reception in the morning to ‘check in’.

If you arrive after hours and have not booked a room, please contact 021441418.

Check-out time for all guests is 10:00am (you can check-out any time prior to 10:00am)

Depending on the size and type of unit you have booked, we have units that can accommodate 1 person to 8 people.

When booking, please indicate how many people will be staying with you, including children.

Yes. All units come with linen on the beds and towels.

Yes, however we do only accommodate small 2 person tents, approx. 2m x 2m.

Yes, we are happy to accommodate campers who sleep in station wagons or utility vehicles.

Yes, our team at reception can assist with booking any trip or outing in the area, including Milford and Doubtful Sounds.

All visitors must report to reception and notify staff of their arrival. Visitors are not encouraged during peak summer period (December – March) due to our limited space for parking and the impact on other paying guests.

No

Approx 1.5km. From the holiday park, you can take a beautiful scenic walk, through Wanaka Station Park, to the Wanaka Tree and along the lake edge to town (total of 2.2km)

Yes, it is free & unlimited.

Yes.

No, this is included in your nightly rate.

We do, but it is a very small shop. We sell milk, frozen bread, ice creams and a few snacks.

Yes, we have a large TV in our lounge with 50+ Sky TV channels.

Yes, we have a large communal kitchen, with appliances. The kitchen is not stocked with cutlery or plates etc. If you require equipment, you can hire this from reception for $5 for the duration of your stay.

Yes. Our machines are coin operated. We can supply change at reception. Washing machines cost $3 Driers $4.

Yes, we have 2 small playgrounds, one with a trampoline.

We offer a free drop off service into town. This is a one way service only. We depart from reception at 4pm, 5pm, 6pm, 7pm & 7. 45pm. Drop off is outside the information centre in town.